ZURURU offers a 10 day, from the date your order was delivered, warranty refund/exchange policy for all purchases made on u.zururu.com. If you are not 100% satisfied for any reason during this time you can return your product for an exchange or a refund less shipping and handling.
Please note: ZURURU is not responsible for the cost of return postage and 20% restocking fee from your refund.
Please be aware, Final sale items and all accessory purchases are final sale and not subject to the return/refund policy.
We do request you contact our Customer Support Team to obtain a RMA (Return Merchandise Authorization) for the return of your product whether for refund or exchange. This will speed up the process once we have received your return.
Please contact our Customer Support Team. We are here to help!