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Frequently Asked Questions

How quickly do you respond to emails queries?

We try our best to get back to customer emails within 12 hours. During peak times, email support can be delayed by a few days, so we ask that you please have patience. Thank you!

How do I connect them to my device?

ZURURU connects directly through your phones bluetooth. With our latest intelligent chipset, you can seamlessly connect to any mobile device from up to 33 feet away!

What if I sweat so much? will my ZURURU earbuds be safe?

We get asked this all the time and the answer is. YES! Our filter design and sweat resistant coating protects your earbuds from being damaged. They will be just fine!

How is the sound quality?

Our built-in A2DP/AVRCP audio processing system provides complete noise-isolation and HD stereo sound. Our Intelligent chip technology also offers better signal quality and high speed connection.

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